Privacy Policy

Last Updated: January 2026

1. Introduction

Zephyrax Aviation Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our unmanned flight systems and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us.

This policy applies to all residents and users in Canada and complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.

2. Information We Collect

We collect information in various ways:

2.1 Information You Provide Directly

• Contact form submissions (name, email, phone, message content)
• Service requests and flight operation inquiries
• Account creation and registration information
• Payment information for services rendered
• Communications with our team

2.2 Automatically Collected Information

• IP addresses and device identifiers
• Browser type and operating system
• Pages visited and time spent on our website
• Cookies and similar tracking technologies
• Referral sources and navigation patterns

2.3 Flight Operations Data

When you engage our services for unmanned flight operations, we may collect telemetry data, flight logs, geolocation information, and operational parameters necessary to provide safe, compliant services and maintain regulatory records.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our unmanned flight services
• Processing service requests and transactions
• Responding to inquiries and customer support
• Maintaining regulatory compliance and safety standards
• Sending service-related notifications and updates
• Marketing and promotional communications (with consent)
• Analyzing website usage and service performance
• Preventing fraud and ensuring security
• Meeting legal obligations and regulations

4. Legal Basis for Processing

Under Canadian privacy law, we process your personal information based on:

• Consent (with explicit opt-in for marketing communications)
• Contractual necessity (fulfilling service agreements)
• Legal compliance (regulatory and safety requirements)
• Legitimate business interests (service improvement and security)

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service providers and contractors (under confidentiality agreements)
• Regulatory authorities (Transport Canada, provincial authorities)
• Legal representatives (if required by law or court order)
• Business partners (with your consent for specific purposes)
• Successors in case of merger, acquisition, or sale of assets

Any third parties we work with are bound by confidentiality obligations and use your information only as necessary to provide services on our behalf.

6. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit and at rest
• Secure SSL/TLS connections for all online transactions
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy

While we strive to protect your information, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary depending on the type of information:

• Contact information: retained until you request deletion
• Service records: retained for 7 years (regulatory requirement)
• Flight logs: retained for 5 years minimum (aviation regulations)
• Marketing records: retained until consent is withdrawn

Upon expiration of retention periods, we securely delete or anonymize your information.

8. Your Privacy Rights

Under PIPEDA and applicable Canadian provincial privacy laws, you have the following rights:

8.1 Right of Access

You have the right to access the personal information we hold about you and receive details about how it is used.

8.2 Right to Correction

You may request correction of inaccurate or incomplete personal information.

8.3 Right to Deletion

You may request deletion of your personal information, subject to legal retention obligations.

8.4 Right to Withdraw Consent

You may withdraw consent for marketing communications at any time by unsubscribing or contacting us directly.

8.5 Right to Portability

You may request a copy of your personal information in a portable format.

To exercise these rights, please contact us at:

Email: air@zephyrax.bond
Phone: +1 416 597 1104
Address: 250 University Ave, Toronto, ON M5H 3E5, Canada

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand user behavior, remember preferences, and deliver targeted content. You can control cookie settings through your browser preferences. For more details, please refer to our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Zephyrax Aviation Inc. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party services before providing personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided information, we will take steps to delete such information and terminate the child's account. Please contact us if you believe a child has provided personal information to us.

12. International Data Transfers

Your personal information is primarily stored and processed in Canada. If we transfer information internationally, we ensure appropriate safeguards are in place, including data processing agreements that meet Canadian privacy standards.

13. Marketing Communications

We may send you marketing communications, newsletters, and promotional materials only with your explicit consent. You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email
• Contacting us directly at air@zephyrax.bond
• Adjusting your communication preferences in your account settings

14. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitute your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Zephyrax Aviation Inc.

Email: air@zephyrax.bond

Phone: +1 416 597 1104

Address: 250 University Ave, Toronto, ON M5H 3E5, Canada

VAT: 920584167 RT 0001

16. Privacy Complaints

If you believe we have violated your privacy rights, you may file a complaint with the Office of the Privacy Commissioner of Canada:

Privacy Commissioner of Canada

30 Victoria Street, Gatineau, QC K1A 1H8

Phone: 1-800-282-1376

Website: www.priv.gc.ca